Pet policy

Pet and dog policy

Dear Guests,

We warmly welcome you and your pet (dog or cat) to our pet-friendly guesthouses. To make the stay pleasant and undisturbed for everyone – including the dogs and cats – please observe the following rules (Prior approval required!):

Dogs we accept: Small (max. 8 kg) house-trained, well-groomed dogs are welcome for an extra charge. Unfortunately, we cannot accept large dogs. The dog's vaccination records must be up to date, and the animal must be free of fleas and ticks.
Dogs that shed heavily: Dogs that shed a lot of hair cannot be brought into the accommodation.
Cleanliness and liability: Please note that the pet surcharge does not cover cleaning up any dirt or repairing any damage. If extra cleaning or repairs are required, the owner may charge an additional fee.
Supervision: Never leave your dog unattended in the room or anywhere on the guesthouse premises.
Behaviour: Please keep an eye on your dog's behaviour. If other guests complain about it, our staff will let you know. If this does not resolve the situation, we will unfortunately have to ask you to leave the guesthouse.
Lead: Always keep your dog on a lead on the guesthouse premises.
Environmental awareness: Please pick up after your dog on the guesthouse premises.
Use of the premises: Pets may only stay on the ground floor of the guesthouse. For health and safety reasons, it is FORBIDDEN to take them onto the beds or upstairs!
Bathing: It is forbidden to bathe dogs in the showers.
Personal items: Please bring your own towel to keep your dog clean.
Playground: Do not bring dogs to the playground in the garden.
Blankets: Please bring a blanket for your dog to rest on.

Thank you for your understanding and cooperation. We hope that you and your pets will have a pleasant time at Calm Resort Hertelend.